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Knowledge Base

General

What carrier do you use for shipping?
Store Admin Sep 24, 2014

We ship via UPS.

I live in Alaska, Hawaii or Canada. How do I return my core?
Store Admin Sep 24, 2014

You can return your core via any carrier you like. We do recommend that you be sure to drain all of the fuel from the core, be sure to package the core to ensure it is not damaged in transit, and insure the core for the value owed on the invoice. To ensure you are not charged for a core that migh...

Do you ship to Canada?
Store Admin Sep 24, 2014

Yes, we do ship to Canada.

Do you ship to other countries?
Store Admin Sep 24, 2014

Yes, we do ship out of the country, although other stipulations apply. Please contact a customer service representative for specific information on ordering to your country.

Do you offer free shipping?
Store Admin Feb 18, 2015

We're currently running a FREE shipping promotion for limited time: FREESHIP99 coupon code valid for ground shipping on orders of $99 or more shipping to addresses within the contiguous U.S. Not valid on orders shipping to Alaska, Hawaii, Puerto Rico, or countries outside of the U.S. Not valid wi...

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