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Core Return Process

Core Return Process:

  1. Drain all fluids (oil, fuel, etc.) before the core is returned.
  2. Use all plastic plugs and caps received on the replacement item on the return core.
  3. Wrap in sturdy plastic bag to prevent leakage. Any wet packages may result in damaged or denied packages.
  4. Pack the core in the original box. Be sure to use any cardboard braces or internal cushioning provided.
  5. Include your purchase information together with the part, which includes either a printed email order confirmation, or a copy of the invoice included with the pump.
  6. Ship your core to us using the pre-paid return label included with your purchase (US customers). If you do not have that label, you may contact us for a replacement. Alternatively, you may ship to:

         The Diesel Store Core Returns
         1 Seidel Ct.
         Bolingbrook, IL 60490

  7. If for any reason you have questions or concerns on the status of your core, please e-mail the tracking number and invoice number to info@thedieselstore.com.

Video: Core Return Process

Core Policies:

Categories: FAQ / Knowledge Base Knowledge Base Customer Service Policies & Disclaimers
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